Onelink — Report a Maintenance Issue

Your Property

Street address

Please enter your street address

Suburb

Please enter your suburb

The Issue

What is the issue?

Please select an issue type

A few quick questions to help us respond faster

Describe the problem in more detail

Please describe the issue

How urgent is this?

🚨 Emergency — immediate safety risk Flooding, gas leak, no power, burst pipe, broken entry lock, serious roof leak

⚡ Priority — needs attention soon No hot water, blocked or broken toilet, major leak, broken stove or heating

🔧 Routine — not urgent Dripping tap, sticky door, cracked tile, fence repair, general wear and tear

Please select an urgency level

Photos (optional — helps us diagnose faster)

Tap to add photos

JPG, PNG or HEIC — up to 5 photos

Access & Availability

Access notes (optional)

Your Contact Details

Your name

Please enter your name

Mobile number

Please enter a valid number

We will confirm receipt via SMS to your mobile number.
Our team will be in touch shortly after submission.

Request received

Your job reference number

OLM-0000

We have logged your request and our team is on it.

What happens next

We classify your request under QLD tenancy law

We contact qualified local tradies and collect quotes

Your property manager approves the work

We SMS you a confirmed booking window

Emergency flagged — a tradie is being contacted right now

Report amaintenance issue